Here's what to expect once you place an order. For the full details, see our Shipping Policy.
Where we ship
- We ship to all 50 US states.
- Shipping rates are the same wherever you are in the US.
Where your order ships from
- Most of our items ship from our supplier partners' warehouses in China.
- A few items ship from supplier warehouses within the US.
- Delivery times below cover both.
Shipping costs
- Standard shipping is $8.
- Standard shipping is free on orders over $100.
- We don't offer express shipping.
Delivery times
- Processing: 1–3 business days before your order ships.
- Delivery: 7–20 business days after your order ships.
Separate parcels
- If you order more than one item, they may ship from different warehouses.
- This means they may arrive in separate parcels on different days.
Tracking
- Every order is tracked.
- We'll email you a tracking link when your order ships.
- Tracking can take a few days to update after your order ships.
Late or lost orders
- If your order hasn't arrived within 30 days of shipping, contact us.
- We'll send a replacement or give you a full refund.
Your address
- Please enter your complete, correct address at checkout.
- We can't be responsible for parcels sent to an incorrect address provided at checkout.
- Spotted a mistake? Contact us right away. If your order hasn't shipped yet, we can cancel it so you can reorder with the right address.
Questions? Contact us — we reply within 48 hours, Monday to Friday.